Shipping policy

Free Shipping Policy for Worldly Letters

At Worldly Letters, we are delighted to offer free standard shipping on all our personalized handwritten letters, delivering your heartfelt messages to loved ones around the globe without any additional cost.

Shipping Methods and Delivery Times

  • Standard Shipping (Free):
    • Domestic Deliveries: Estimated delivery time is 5-7 business days within the USA.
    • International Deliveries: Estimated delivery time is 7-21 business days, depending on the destination country.

Processing Time

  • Crafting Your Letter: Please allow 1-3 business days for us to carefully create your personalized letter before it is shipped.

Customs and Duties

  • International Orders: Recipients may be subject to customs fees or import duties levied by the destination country. These charges are beyond our control and are the responsibility of the recipient.

Delivery Delays

  • Unforeseen Circumstances: While we strive for timely delivery, factors such as postal delays, holidays, or customs processing may affect arrival times. We appreciate your understanding in these situations.

Address Accuracy

  • Correct Shipping Information: Please double-check the recipient's address when placing your order. We are not responsible for orders delivered to incorrect or outdated addresses provided by the customer.
  • Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping charges may apply if the error was not on our part.

Tracking Information

  • Availability: Tracking may not be available for all destinations, especially with standard international shipping. If tracking is essential, please contact us to discuss alternative options (additional charges may apply).

Upgraded Shipping Options

  • Expedited Shipping: If you require faster delivery, please reach out to us before placing your order to inquire about expedited shipping methods and any associated costs.

Customer Support

If you have any questions or need assistance with your order, please contact us at:

  • Email: worldlyletters@gmail.com
  • Phone: 954-682-6582
  • Address: 5726 Douglas St, Hollywood, FL 33021

We are committed to ensuring your Worldly Letters experience is exceptional and that your messages reach their destinations safely and promptly. Thank you for choosing us to deliver your heartfelt words.