FAQ

Frequently asked questions

What is Worldly Letters?

"Hi there! Worldly Letters is my way of sharing my adventures with you! Each month, I send out a letter from a new country I'm exploring. It's full of stories, and cool facts, and I even throw in a fun activity or craft I've discovered!"

How does the subscription work?

1. Subscribe: Choose a subscription plan that fits your needs.

2. Receive Letters: Your child will receive regular letters from Draxon, each filled with new adventures and learning opportunities.

3. Explore Together: Enjoy reading the letters with your child, engaging in the stories and activities included.

Can I choose the countries for my letters?

"Sure thing! If you like surprises, you can let me pick the destinations each month. But if there's somewhere special you're itching to learn about, just tell me, and I'll make it a point to head there on one of my adventures. Plus, there's an option where you can choose your own one-time destination whenever you feel like mixing things up!"

What can I expect in each letter?

"Every letter I send is packed like a tiny treasure chest. Inside, you'll find tales of my travels, cool snapshots, neat facts, and a map to guide you. I'll teach you new words and send activities that'll make you feel like you're adventuring right beside me. I might even tuck in a special keepsake from my journeys for you to keep!"

Is Worldly Letters suitable for all ages?

"Most of my adventure buddies are young explorers like me, but adventurers of all ages enjoy my letters too! They're great for anyone who loves learning and traveling. Little readers might need some help, but older explorers find just as much fun and wonder in them!"

How long does it take to receive my first letter?

"After you sign up, I pack up your first letter and send it off in about a week. It might take a little while to travel through the mail, but it should get to you in no more than a couple of weeks!"

Can I gift a subscription to someone else?

"Of course! If you know someone who would love to explore the world with me, you can send them their own Worldly Letters subscription. It’s a super fun gift, and I'll make sure to send them something extra special."

What if I want to cancel my subscription?

"I'd be sad to see you go, but if you need to stop your subscription, you can do it any time. Just get in touch, and we'll take care of it for you."

Are there any shipping costs?

"Nope, not in the U.S.! I make sure all my letters are sent out for free here. If you're in another country, there might be a small fee to help them fly over to you."

How can I contact customer support if I have questions?

"If you ever have any questions or just want to chat about my travels, you can email me or give a call to the number on our site. My team is super friendly and they help me make sure everyone gets their letters and answers on time!"

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